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Order process

Order process

(1) The customer orders goods from genuine parts GmbH in our online shop, by fax or by email. If the order is to qualify as an offer pursuant to § 145 BGB, the contract between the customer and us comes about through an acceptance on our part. The acceptance occurs with the sending of an order confirmation.
(2) When ordering via our online shop the order process involves six steps. In the first step, enter the original part number of the desired product in the input box provided and click on the magnifying glass next to the field. In the second step, specify the number of required parts in the appropriate input field and add them to your shopping cart non-bindingly by clicking on "Add to cart". You can add several articles to the shopping cart and review these in the shopping cart overview. For this, click on the shopping cart symbol and then on the field "SHOW SHOPPING CART" that then appears. On the shopping cart page that follows you can remove articles from the shopping cart and change their quantity. If you would like to order the items in the shopping cart, click the box "proceed to checkout" or "continue to next step" in the third step. In the fourth step, enter your customer information including billing address and possibly deviating delivery address. In the fifth step, select the type of delivery and the payment method. In the last step you have the possibility to check all the data again (e.g. name, address, method of payment, ordered articles, type of delivery) and if necessary to correct them, before you send off your order to us by clicking on "PLACE ORDER".